![]() ![]() English language must be set in the client.Īs well as hand histories, the information about PokerStars tournaments (“Tournament Summaries”) should be saved in specific storage on your hard drive.You are able to manually change the folder for storing. PokerStars saves your hand histories at the place, specified in «Where To Save» column. Pay attention to the «Default Location».Put a tick next to the «Save My Hands History».In the PokerStars lobby click on Settings > Playing History > Hand History.To save hand histories on PokerStars, you need: This item is necessary to allow HM3 to import the hand history for the database and to display HUD. After «Save My Hands History» function is activated, set a place on a hard drive to store hand histories from PokerStars client. ![]() Having started to work with the client, you need to set up a «Hand History» option first. If you are interested in certain information, then you can use a menu on the left for fast access to the section of your interest. If you conduct a full setup for the first time – we suggest you read the whole article not to miss a thing. The setup process the program is basically similar, however, for convenience, we offer you the detailed instructions on HM3 setup for PokerStars and Full Tilt for the program to operate correctly.īoth rooms operate under the same platform, therefore the setup process is almost identical. If you are not using PokerTracker 4.12.Holdem Manager 3 is set differently in every poker room. PS: All PokerTracker 4 users should be using 4.12.1 at this stage. ![]() We are sorry for this inconvenience, but are happy to report that soon the compatibility issues caused by PokerTracker 4's Zoom support should be resolved, if our assumptions are correct then the steps we are advising to take are expected to only be needed as temporary solutions. If you have disabled the Zoom HUD and experience table stalling, please contact PokerStars Support to notify them of your issue - at this time we do not believe this is caused by PokerTracker 4. ![]() Some users have commented about issues other than the ones caused by incompatibilities with the PokerTracker Zoom HUD. Do not play at other tables at the same time, and restart PokerStars if you wish to open up any other game type besides Zoom. If you wish to play Zoom tables, we advise you test by playing no more than one table until the new solution has been rolled out. Restart both PokerStars and PokerTracker 4. In PokerTracker 4 select Configure > Site Configuration > PokerStars. If you do not intend to play at Zoom tables, we advise disabling the ZOOM HUD. Temporarily until the solution is rolled out to all users tomorrow, we advise the following options. We have determined that the problem caused by the incompatibilities between the newly released PokerStars client and PokerTracker 4 mainly affects Zoom 16NL and 25NL users, but all users who have the Zoom HUD enabled may or may not experience stability issues in the PokerStars client, and/or accuracy issues in the PokerTracker 4 HUD. In the event you experience problems while playing such as random freezes or slow data updates in the HUD, please notify us in this thread and provide support tickets containing your pokertracker4.log and pokertrackerhud4.log file so our staff can review the logs to determine the source of the issue. This solution will not require any changes other than a restart of both PokerTracker and PokerStars.Īlthough we have high hopes that the changes that are expected to roll out on Friday the 23rd will solve the problem that some users have experienced, we must also share that the solution is not guaranteed to work. We have been diligently working to find a solution, and have ben in communication with PokerStars regarding this matter both companies hope to resolve this problem within the next 24 hours.Īt this point we believe the problem has been isolated, and a solution is expected to be implemented on Friday January 23rd midday, GMT time. Our team pushed a Zoom compatibility update to all PokerTracker 4 users, however this patch only solved part of the problem. Last Week PokerStars released a new client update, unfortunately this update contained many changes to PokerStars that the PokerTracker developers at did not expect. ![]()
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